Dilr VoiceUpdated October 2026

Dilr Voice is an AI voice agent for your business calls

Dilr Voice is an AI voice agent platform from DILR.ai that answers your inbound calls around the clock as an AI receptionist and runs outbound calling campaigns. Its agents answer from your own documents, pass the call between specialists and apply each country's calling rules. It costs $0.14 a minute plus a monthly fee per phone number.

Start with $10 free creditBook a callSee pricing

No credit card. No contract. Live at app.dilr.ai.

The Dilr Voice dashboard: wallet balance, call statistics, campaign progress and a seven-day call activity chart.
A Dilr Voice call transcript between a caller and the AI receptionist.
A completed Dilr Voice call: 32 seconds, status completed, sentiment 60 percent.
  • $0.14 a minutePlus a monthly fee per phone number
  • $10 of free creditNo card, no seat fees
  • Inbound and outboundOn one platform
  • Specialist agentsHanding one call between them
  • Per-country call rulesQuiet hours, DNC and recording
  • Twilio and VobizRouted by country code

What does an AI voice agent do?

Dilr Voice handles inbound calls, outbound calls and the follow-up

Pick a job to see the real screen that runs it. Personal details are cropped out of every screen on this page.

Dilr Voice answers every call to your number

Frontdesk picks up each number around the clock. Business hours, a greeting and webhooks are set per number, so out-of-hours callers still reach someone who can help.

  • Every call recorded and transcribed
  • New callers become leads automatically
  • A daily report by email
AI receptionist cost against a human answering service
Dilr Voice Frontdesk settings: business hours, greeting, webhooks, auto-create leads, recording and transcription.
A Dilr Voice call transcript between a caller and the AI receptionist.
Try all three with $10 of free creditBook a 30-minute demo call

How do multi-agent voice pipelines work?

Specialist agents pass a single call between them

Each agent has its own prompt, tools, model and temperature, so no single prompt has to do everything. The caller stays on one call.

  1. The call

    A caller rings your number

    Dilr Voice picks up on Twilio or Vobiz, whichever carries that country code.

  2. Greeter Agent

    The greeter finds out what they need

    Its prompt can use the caller’s name and anything already known about the lead.

  3. Knowledge Agent

    A specialist answers from your documents

    The call moves to the agent with the right tools. The caller stays on the same line.

  4. Action Agent

    Another specialist does the follow-up

    It sends the email, writes the lead note or books the appointment.

An illustration of a handoff, not a recorded call. The agent names are from a real Dilr Voice workspace.
Four specialist agents in a Dilr Voice agent flow: Knowledge Agent, Action Agent for email, lead notes and appointments, Marketing Agent and Greeter Agent.
The four specialist agents in a real agent flow.
A Dilr Voice agent's settings: prompt variables, the Search Knowledge Base and Get KB Info tools, model, temperature and max tokens.
Each agent picks its own tools, model, temperature and token limit. Prompts can use these variables:
  • {customer_name}
  • {org_name}
  • {lead_context}
  • {missing_fields}
  • {call_direction}
Build your first agent freeDilr Voice vs Vapi if you want to own the model stack

Can an AI voice agent answer from my own documents?

Dilr Voice answers from the documents you give it

The agent searches your own material during the call, so it quotes your policy instead of guessing.

  1. 01 Add

    Add text, a web page or a file

    Paste text, add a URL, or drop in a PDF, DOCX, TXT or MD file of up to 10 MB.

  2. 02 Index

    Your document is split into searchable chunks

    Each document is cut into chunks and stored as vectors. The knowledge base below uses 1,000-token chunks.

  3. 03 Answer

    The agent searches it mid-call

    An agent with the Search Knowledge Base tool looks up the answer while the caller waits, then says it.

Dilr Voice knowledge base: four knowledge bases, seventeen documents, 284 vector chunks, 32.8K tokens indexed, 1,000-token chunk size.
A real workspace: 4 knowledge bases, 17 documents, 284 chunks, 32.8K tokens indexed.
Adding to a Dilr Voice knowledge base: add text, add a URL, or drag and drop PDF, DOCX, TXT or MD files up to 10 MB.
Three ways in: text, a URL or a file.
Upload your first document freeWhy buried knowledge costs your team hours

How does an AI cold calling tool stay within calling rules?

Dilr Voice checks each country's calling rules before it dials

It reads the country from the number, holds calls in quiet hours, plays the recording announcement and checks the do-not-call registry. You cannot switch these off.

0006121813hcalling window

Calls to the United Kingdom are held from 21:00 to 08:00

Local time zone
Europe/London
Do-not-call registry checked
TPS and CTPS
Call recording announcement
Required
Laws listed on the screen
PECR 2003, Data Protection Act 2018
Dilr Voice compliance rules by country: quiet hours, recording requirement, DNC registry and applicable laws for the UK, US, India, Australia, France, Germany, Ireland, Spain and Italy.
The real Compliance Rules screen, October 2026. The country list above is copied from it, and the screen continues below this crop.

What Dilr Voice does not claim

Call rules are built in, certifications are not

The rules above run on every call. These are the gaps a buyer should know about before a security review.

  • No SOC 2 report. Retell AI and Bland AI publish one.
  • No HIPAA claim. For clinical documents, Dilr Mira runs on your own hardware.
  • Consent to call stays your responsibility under TCPA, PECR and GDPR.
UK AI compliance changelogDilr Mira private clinical models

How much does an AI voice agent cost?

Dilr Voice costs $0.14 a minute plus a monthly fee per phone number

You start with $10 of free credit and no card, and there are no seat fees. Move the slider to compare a month of calls on each rival's published prices.

  • Starter

    $0 to start

    $10 of trial credits. No credit card.

  • Growth

    $0.14 a minute

    Plus a monthly fee per phone number. No per-seat fees.

  • Enterprise

    Custom pricing

    Dedicated tenancy, agreed on a call.

Monthly cost at 5,000 minutes: Dilr Voice $700, Bland AI $700, Retell AI $825, Synthflow $2,500.$0$1k$2k$3k$4k05k min10k min15k min20k min
5,000
  1. Dilr Voice$700$0.14 a minute, phone number fee extra
  2. Bland AI$700Cheapest of its Start, Build and Scale plans
  3. Retell AI$825Mid mix of its own line items, $0.165 a minute. Range $650 to $1,350
  4. Synthflow$2,500$30,000 a year minimum, shown monthly

Bland AI's Build plan is cheaper than Dilr Voice above 14,950 minutes a month, and Synthflow's annual minimum is cheaper above 17,857. Retell AI's lean mix is cheaper at every volume. Bland also lists a $29.99 plan with unlimited minutes on a single number. Vapi is left off because its $0.05 hosting fee leaves out the speech and model costs you bring. Dilr Voice phone number fees are not drawn, and outbound campaigns run through your own Twilio account, which bills its telephony to you. Sources, re-read 19 October 2026: docs.bland.ai billing, retellai.com pricing, synthflow.ai pricing, vapi.ai pricing.

$1.38 to $5.00a minute for a human answering service

That is each plan's price divided by its included minutes on the Ruby and PATLive rate cards. A person handles calls an AI should not, so it is not the same job. The AI receptionist cost guide sets out when a human service is the better buy.

Start with $10 free creditPer-minute and per-resolution voice AI pricing explained

Is Dilr Voice better than Vapi, Retell, Bland or Synthflow?

Dilr Voice fits best when you mix inbound and outbound calls under 15,000 minutes a month

Each rival wins at something, and the last column says what. Every rival price was re-read on the vendor's own page on 19 October 2026.

Dilr Voice compared with Vapi, Retell AI, Bland AI and Synthflow on published pricing, free start, security and the job each suits
PlatformPublished priceFree startSecurity and compliancePick it if
Dilr Voice$0.14 a minute plus a monthly fee per phone number$10 of trial credits, no cardPer-country call rules. No SOC 2, no HIPAA.Inbound and outbound on one platform, under about 15,000 minutes a month
vs Vapi$0.05 a minute hosting, plus your own speech and model costs$5 of trial creditsHIPAA add-on at $2,000 a monthYou want to own and swap the model stack yourself
vs Retell AI$0.07 to $0.31 a minute, itemised$10 of free creditSOC 2 Type 1 and 2, self-serve HIPAA BAARegulated inbound that needs SOC 2 and a BAA
vs Bland AI$0.14 a minute on Start, $299 a month plus $0.12 on BuildStart plan at $0 a monthSOC 2 Type II, HIPAA, GDPR, PCI DSS v4.0High-volume outbound, above about 15,000 minutes a month
vs SynthflowEnterprise from $30,000 a yearNo self-serve price publishedBadges not verified by us either wayAgency white-label and a no-code builder
Best AI voice agent in 2026, the honest buyer's guideAll voice AI comparisons in one table

Which businesses need an AI receptionist?

Businesses that lose work to unanswered calls need an AI receptionist

Estate agents and GP practices are two of the clearest cases, and the evidence for both is public.

AI receptionist for any small businessSet up a number with $10 free credit

Can DILR set up Dilr Voice for us?

Our AI consultants can set up Dilr Voice and run it with you

Most teams start on their own. When calls touch a CRM, a regulated process or several sites, our consulting team scopes the rollout and stays until it works.

Two colleagues greeting each other outside a London office building.

  • Free, 30 minutes

    Talk it through on a call

    Bring the calls you miss or the list you never get through. We will say whether an AI agent fits and what it would take.

    Book a free call

  • 4 to 6 weeks

    Find where voice AI pays first

    The Placement Diagnostic ranks where AI creates value in your business and lists what not to do.

    Placement Diagnostic

  • 12 months and more

    Run it in production with us

    The Execution Office embeds with your team from pilot to production and hands over a working system with a named owner.

    Execution Office
DILR AI consulting servicesAlso from DILR: Cognibl, work management for people and AI agents

What else do people ask?

Short answers to common questions about Dilr Voice

Price, rivals, compliance, languages and setup, answered in a few sentences each.

Book a callRead the full DILR FAQ

  • Dilr Voice is an AI voice agent platform from DILR.ai, live at app.dilr.ai. It answers inbound calls 24/7 as an AI receptionist, runs outbound calling campaigns, passes a call between specialist agents, answers from your own documents through a RAG knowledge base, runs follow-up flows after each call and applies per-country calling rules.

  • Dilr Voice costs $0.14 a minute on the Growth plan plus a monthly fee per phone number, with no per-seat fees. Starter is free with $10 of trial credits and no credit card. Enterprise is custom priced with dedicated tenancy. Outbound campaigns run through your own connected Twilio account, which bills its telephony to you.

  • It depends on the job. Of the five platforms in the DILR 2026 buyer's guide, Dilr Voice fits inbound and outbound calling on one platform under about 15,000 minutes a month, and call-level UK and EU compliance. Bland AI is cheaper for high-volume outbound, Retell AI suits regulated inbound that needs SOC 2 and a BAA, and Vapi suits teams that want to own the model stack.

  • It is a good alternative if you want one usage-priced platform for inbound and outbound calls with per-country call rules built in. It is the wrong pick if you need SOC 2 or HIPAA (Retell AI and Bland AI publish both), your own model stack (Vapi) or agency white-label (Synthflow). Each head-to-head page puts the published prices side by side.

  • Yes. Frontdesk answers each number around the clock, with business hours, a greeting, recording, transcription, automatic lead creation and a daily email report. Human answering services such as Ruby and PATLive work out at $1.38 to $5.00 per included minute on their own rate cards, against $0.14 a minute plus a number fee for Dilr Voice. A human service also takes calls an AI should not, so it is not the same job.

  • Dilr Voice enforces the calling rules on its compliance screen from the destination number’s country: quiet hours, a recording announcement and a do-not-call registry check before the call connects. The screen covers countries including the UK (TPS, PECR 2003) and the US (FTC Do Not Call, TCPA). Consent to call and lawful use of your contact data stay your responsibility. Dilr Voice does not claim SOC 2 or HIPAA.

  • DILR publishes support for 30+ languages on Dilr Voice. The language and speaking style are set in each agent’s prompt, and one real workspace runs a mix of Hindi and English for callers in India.

  • We do not quote Reddit, because we cannot verify the posts. The links beside these answers open live Reddit searches for the best AI voice agent, AI receptionist reviews and Vapi, Retell and Bland compared, so you can read the threads yourself.

  • Yes. Most teams start self-serve at app.dilr.ai. When calls touch a CRM, a regulated process or several sites, the DILR consulting team scopes the rollout on a free 30-minute call and can stay on through the Execution Office until it runs in production.

How do I try Dilr Voice?

Try Dilr Voice today with $10 of free credit

Set up a number, add your documents and call it yourself. There is no card and no contract. If you would rather see it first, book a call with us.

Start with $10 free creditBook a call